Returns and Refund

If you would like to return an item, please contact us within 5 days of receipt.

*We accept returns that are sent back to us within 14 days of receipt, provided they are in the same condition as when sold, unless otherwise agreed upon.

How to Return an Item

Please make sure to write "RETURN-CARGO" on the package.
We will issue and send you a return label. The return shipping cost will be deducted from your refund amount.If you choose to use a different carrier, this may result in additional shipping or customs fees.

In that case, any extra charges incurred will also be deducted from your refund.
Once we receive the returned item, we will process your refund via Shopify.
Please allow several business days for the refund to be completed.