All measurements are manually taken by our staff. Please allow slight errors due to manual measurement.

Yes, all items we sell are guaranteed authentic. Our professional appraisers inspect every item multiple times before listing.

We can hold your item for up to 7 days after your purchase. If you do not complete your purchase now, we cannot guarantee the current sale price. If you are not purchasing now but plan to visit later, please contact us about a week before your arrival so we can assist you accordingly.

We do not accept any discounts, special offers, or installment plans.

Our prices do not include duties, taxes, or any additional charges. Duties are determined by the customs authorities of the destination country/province. For more details, please contact your country/province’s customs office directly. Duties, taxes, and any other charges are the buyer’s responsibility.

We accept: Shopify Payment (Credit card / Apple Pay / Google Pay / Shop Pay) or PayPal.

No, only one can be applied.

Yes, we ship worldwide. Some countries are excluded from shipping, so please check the following the link for details.

Excluded shipping country

It depends on where you are. it usually takes in few days. If you know more detail, please contact us.

If you would like to return the item for any reason, please contact us first within 5 days of your receipt.
We accept returns which are sent back to us within 14 days of your receipt in the same condition as it was sold, unless otherwise agreed upon.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order.

We have a showroom in Yokohama, Japan, and reservations are required to visit.

Please contact us via the contact form or Instagram DM.

No, this special sale price is available online only and cannot be applied in-store. If you want to purchase at this discounted price, we recommend buying now, as it is a better deal than using tax-free benefits.

Please contact us via the contact form or Instagram DM.

You can contact us through our contact page. We will be happy to assist you!