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Privacy Statement

1. Information We Collect
We collect:

  • Personal information you provide (name, shipping address, billing address, email, phone number)

  • Usage data (IP address, browser type, device, referrer)

  • Cookies and tracking technologies (see “Cookies” section)

2. How We Use Information / Purpose
We use your information to:

  • Process and ship your orders

  • Communicate with you, including order updates, customer service

  • Send marketing emails (only if you opted in)

  • Improve our website, detect fraud, analytics

3. Consent & Withdrawal

  • By placing an order or providing information, you consent to collection & use for those purposes.

  • If you opt-in for marketing, you may withdraw consent anytime by emailing info@dct-ep.com with subject “Unsubscribe” or by changing your preferences in your account settings.

  • After withdrawal, we will stop marketing communications but still process essential order-related data.

4. Disclosure & Third-Party Services

  • We may disclose information to comply with legal obligations or to enforce our Terms of Service.

  • Our store is hosted on Shopify Inc., which provides the infrastructure and data storage (secure behind firewall).

  • Payment gateways (Stripe, PayPal, etc.) have their own privacy policies; any personal data handed over to them will be handled under their rules.

  • We may transfer data internationally (e.g. to U.S., EU, or other jurisdictions). Appropriate safeguards (e.g. Standard Contractual Clauses) are used to protect your rights.

5. Data Retention / Deletion

  • We retain personal data only as long as necessary to fulfill purposes or to satisfy legal obligations (e.g. 5 years).

  • You may request access, correction, or deletion. To request, email info@dct-ep.com with “Data Request” subject line, plus proof of identity.

6. Security Measures

  • We use SSL/TLS encryption, AES-256 encryption, access controls, secure servers, and confidentiality agreements with staff to protect data.

  • While we strive for best practices, no transmission over internet or storage is 100% secure.

7. Cookies & Tracking
We use cookies such as:

  • _session_id, _shopify_visit, _shopify_uniq, cart, storefront_digest
    You can disable or block cookies via your browser settings or our Cookie Preference Center.

8. Age of Consent
By using this site, you confirm that you are at least 18 years old or have parental/guardian permission to use it.

9. Policy Updates / Material Changes
We reserve the right to modify this policy at any time. If material changes occur, we will notify customers by email and post a notice on the homepage.
Last updated: October 2025

10. Contact / Rights
If you wish to access, correct, amend, or delete personal info, or lodge a complaint, contact our Privacy Compliance Officer at info@dct-ep.com or via mail at:
DCT-EP Vintage Luxury Store
Tokyu Utsukushigaoka 5 Chome Building 3F, 5-1-2 Utsukushigaoka, Aoba-ku, Kanagawa, Japan 225-0002