About / note / payment / shipping / returns and refund
*Discounts or offers.
*Installment Plans.
Import duties,taxes and any additional charges are not included.
These changes are the buyer`s responsibility.
Please contact your local customs office for more details,prior to bidding.
Please notice your measurements are scaled by our staffs.
Please allow us some errors.
Authenticity:Everything we sell is guaranteed authentic.
Our professional appraisers inspect every item multiple times before it is listed.
Please complete your payment within 4 days of auction end.
*If will take you more than 4days to complete your payment,
Please contact us in advance.We have the right to cancel the transaction if We are not notified.
All international orders will be shipped via EMS/e Packet/International Parcel Post.
EMS(Express mail service) is used for orders over $150.
Insurance and the tracking number are provided.
(item like gemstones,precious stones and jewelry cannot be shipped by EMS.)
International e packet is used for orders under $150 insurance and the tracking number are provided.
International Parcel Post(Air only)is used for orders that cannot be shipped by EMS like accessories made of precious stones.(e.g.platinum,gold,silver,diamond etc)Insurance and the tracking number are provided.
We accept returns which are sent back to us within 14 days of your receipt in the same condition as it was sold,unless otherwise agreed upon.
If free shipping was applied for the item,we will deduct the shipping fee from your original payment.
We will refund your original payment through PayPal.
Please make sure to write "RETURN-CARGO" on the package when you are sending back the item.and please send back the item using via POST OFFICE.
If you use different carrier to send back the item it might cost extra and the buyer has to be responsible for the extra shipping or extra charge.and we are going to have to deduct the amount of extra charge from the refund.
and let us know the tracking number.
The buyer is responsible for all return shipping either charges.
Upon receipt of the returned item,refund will be issued. Please allow us several days to complete the refund process.